Top 5 Things To Know About Your Philippine Staff

Outsourcing philippines
Outsourcing is a strategic decision for any company. When done right it can yield immense benefits for both sides, which is why it is important to find effective ways to make the relationship work. It brings together people from different places and various cultures and encourage them to work together toward shared goals. And just ... Read more

Secrets Of Their Success

A webinar with:

Jamie Johns | CEO Sky Accountants
Accounting Business of the Year Awardee

Michael Risoli | Business Manager MKS Group
Service Excellence in an Accounting Business Awardee

Hosted by The Outsourced Accountant CEO, Nick Sinclair, we find out what it takes to be not only a winner at the Panalitix Annual Achievement Awards 2017 but also as innovators in the accounting and finance industry. Hard work, smarts, adaptability to the times are what stood out from these two firms. Below are excerpts from the Q and A part of our webinar.

How have you found the quality of staff to be like with offshoring?

Jamie: TOA provides a really good screening process so you’d always hire suitable candidates with the qualifications that you require. Some of the staff would really come with high-end skills. For example, we needed someone in payroll and you wanted to find someone with international experience. The quality hasn’t been an issue for us.

TOA provides a range of applicants to interview and then you can take them through some of your own tests. So we do a sort of matrix on every person and then decide. And then the rest will be up to the leadership of the business to take those people in, train them, make them feel part of the team, part of the culture. That hasn’t been a problem.


How have your clients found the fact that you are outsourcing?

Jamie: We’re upfront with clients. We don’t make it a massive issue and sort of push it in everyone’s face. At the same time, we don’t hide it. We just treat it exactly the same as you would hire someone locally. If people ask, we tell them. We introduce the offshore staff to clients. You really have to make your business strategy part of your plans. You’re really putting a stake in the sand and say “this is what I stand for”.

For whatever reason, if you (clients) don’t like it perhaps Sky Accountants is not for you. But that’s the decision that we’d let the client make. In saying that, we’ve never had it as an issue.


Can you tell us more about ‘compliance work dying’? What’s your take on this?

Jamie: Compliance is as relevant as it’s ever been. If you look at selling your business, or for those who are out there looking to buy businesses, you cannot buy businesses based on your current income. So all these rubbish about compliance dying or going away, it’s just rubbish because at the end of the day, people buy and sell businesses. They buy and sell based on a new income.

What are tax returns? They are annuity income. What’s bookkeeping? And that’s annuity income. And the three things about that tug of work is it’s teachable, it’s repeatable, and it’s scalable. So it’s as relevant as ever and it will never go away.

Michael: I’ve heard that many times, in some cases, in some areas where you have a simple tax return, maybe that’s what you start to lose steam as regulation changes. But we only have to look at the changes to superannuation and that just sort of makes the complexity of compliance that much harder from a superannuation point of view. I don’t see it dying and I haven’t actually experienced a reduction in compliance in the last probably 5 years, didn’t probably even hear that kind of talk. It’s really been upwards and onwards.

As structures become more complex, compliance grows with it. I don’t see it dying right now.


With setting up your offshore team, have you had to go over to the Philippines? How often? What’s your strategy in making your offshore team part of your global team?

Michael: We definitely see a lot of value in going over to the Philippines. Currently, every quarter we go over there. But in between that, there’s daily interaction with the team on everything,  from learning and coaching point of view to instruction point of view.

Definitely, every time we have gone over, we see an uplift in the understanding (of the work and culture) and the effort. We’re actually looking at what Jamie has done and bringing some of them here on a rotational basis.

Jamie: You need to speak with them every day on either TeamViewer or Skype for Business, or with whatever platform you’re using. I went there to the Philippines in December last year, for the first time in over two years since we’ve been working with TOA.

In that time, we’ve had two accountants come to Australia for training. So we have our in-house policy now on bringing someone here for training. On the flipside, we will have someone going there every six months from the team. So both ways.


If you were to walk in your shoes again and you were to start your practice as a clean slate tomorrow, what would you do differently?

Jamie: That’s an easy one, Nick. I’d get a mentor.

Michael: I’d get a piece of paper and design what I think the firm should look like, how the business is going to run and how I see myself in it rather than getting stuck into a default mode and end up sort of having to reverse engineer it.


How often do you spend time with your offshore team?

Jamie: We speak to them every day via TeamViewer or Skype for Business whatever the platform is. I went there to the Philippines in December last year for the first time. In that time we’ve had two accountants come to Australia for training, so we’ve got our in-house policy now that when someone’s out here with us try to bring them out here for training and on the flip side we will have someone going there like every six months from the team, both ways.

Michael: We do daily interaction with the team, from a learning and coaching point of view to instruction point of view. It’s like having a team member here locally. You have to invest in them. For us, it was a no-brainer to go overseas and to actually work with them and sit with them and see what the environment they work in and also understand how information from our end is coming in and how we can improve that for their benefit as well.


Our full blog coming next with insights on the following:

  1. Their biggest success factors as accounting firms
  2. Their biggest challenges and how they overcame them
  3. Outsourcing – how it helped them achieve success

Would you like to have a quick chat with our local industry experts who have helped Jamie Johns
(Sky Accountants) and Michael Risoli (MKS Group) in their offshoring journey?  

Click here.

CEO Nick Sinclair Shares Insights On Handling Top Concerns With Outsourcing

Top Concerns With Outsourcing
Download Presentation Here View Transcription Here Nick Sinclair, CEO of The Outsourced Accountant (TOA), shared expert advice on how to handle the biggest concerns with outsourcing as polled in our webinar entitled Essential Guide To Outsourcing And Cloud Security For Accountants held in 10 May 2017. The webinar is joined by Jamie Beresford, CEO of Practice ... Read more

Big Increase In Accounting Firms Using Outsourcing

In the latest poll data from our webinar Essential Guide To Outsourcing And Cloud Security For Accountants, 43% of the audience were shown to have outsourcing solutions up and running. This represents a big jump compared to the data gathered from the joint webinar with Panalitix, How To Become a Real-Time Accountant and Add Value to Your Firmheld in November 2016 with only 11%. Over 40% of respondents were also thinking about setting up offshoring support or inquiring.


Latest Data Shows A Big Increase In Accounting Firms Engaging In Outsourcing

[Part 2 of 3 series]


Nick Sinclair, CEO of The Outsourced Accountant (TOA), with Jamie Beresford, CEO of Practice Protect covered the following topics with over 200 respondents:

  • The vital case for outsourcing
  • Expert insights into how leading firms are outsourcing
  • Tips on managing a global workforce
  • Identifying the most crucial cloud security risks
  • How to ensure that you’ve got your clients’ data (and yours) secure


“With the advent of cloud technology and globalisation, we see outsourcing as a viable option now particularly the accounting industry.”

Nick Sinclair

Are you outsourcing right now?


are you outsourcing right now

Essential Guide To Outsourcing And Cloud Security For Accountants (May 2017)

have you already got an offshore team

How To Become a Real-Time Accountant and Add Value to Your Firm (November 2016)

The large jump in accountants practising outsourcing is certainly a  good pulse on the industry. Outsourcing has gained ground and been welcomed in the accounting industry as firms strive to respond to numerous challenges, improve efficiency and deliver more for customers than ever before.

Nick Sinclair was quick to note the change in how accounting firms currently look it as an angle to entice applicants for recruitment.


“A large number of firms are advertising to graduates stating — you’ll never have to do a tax return. You’re coming into the business for an advisory role — with a lot of the compliance work being outsourced to a global team, it provides a great opportunity for graduates to focus on local client facing work.”


A good part of the audience has also considered outsourcing with 30% indicating they are not outsourcing right now but are thinking about it. 11% have engaged in outsourcing but not at the moment while 14% are looking into starting their outsourcing journey. This is all indicative of how much change and firm reviews are happening in the industry.

A number of case studies can be viewed here around how outsourcing can be a positive change factor for a firm, improving efficiency and productivity.

“Outsourcing is not just about tax and compliance, it’s about efficiency and setting a firm up for long-term growth,” Nick says.

The webinar discusses reasons why outsourcing amidst industry changes is such a practical option to take. From addressing capacity restraints to attracting and keeping talent, from price pressure to labour costs, Nick shared his insights from his own experience on running The Outsourced Accountant in the Philippines.

If you are having capacity restraints, or looking to grow your firm, or just want to know what is possible with outsourcing, we are here to help.


Check the two other blog series of this webinar:

  • Cloud Security Concerns For Accountants, A Top Concern … And Growing!
  • CEO Shares Insights On Handling Top Concerns With Outsourcing

Cloud Security Concerns For Accountants, A Top Concern … And Growing!

A perfect session for firm owners or practitioners in the accounting, bookkeeping or financial industry. If you want to know more about outsourcing, offshoring or know what competitors are doing in this space, the biggest concerns particularly on cloud security – then this webinar is not to be missed!


Cloud Security Concerns For Accountants, A Top Concern … And Growing!

[Part 1 of 3 series]

In our latest webinar, Essential Guide To Outsourcing And Cloud Security For Accountants, 23% of the audience identified cloud security as one of the top concerns about offshoring ranking it 2nd in the list from the poll conducted.

The share of this concern has grown considerably in the last six months, with over two-thirds of respondents citing the need to review their business exposure to security risks.

What is your biggest concern with outsourcing

Essential Guide To Outsourcing And Cloud Security For Accountants (May 2017)

biggest offshoring concern

How To Become a Real-Time Accountant and Add Value to Your Firm (November 2016)

“Do you have a plan on how to manage your cloud security?”

Jamie Beresford


The growing concern can be linked to the latest legislation on the mandatory disclosure of data breaches in the accounting industry. More importantly, the uptake of cloud technologies in recent years has been aggressive in the accounting industry. Room for improvement certainly exists in adopting tighter security controls to control firm IP and protect client data.

Jamie Beresford, CEO of Practice Protect, discussed the ways in which firm owners can ensure data security. Included in Beresford’s list is a single sign-on system (SSO) to ensure password protection. This means that offshore (and onshore) staff will not have only one password to access to various platforms or systems your business is using. This certainly brings:

  • convenience in not having to remember several passwords for each platform that you are using
  • a firm’s systems and data are locked in and accessible only in an assigned location with permission — in this case, where your offshoring office would be. Staff cannot log in outside of these premises unless given due access.
  • an option to lock specific locations by IP address
  • additional layers of protection if a computer is shared
  • the ability of a single click to lock a team member out of all applications
  • easy tracking and deleting of access should an employee leave


“Fundamentally, it’s about consolidating passwords in a single identity per person, that can be monitored and tracked 24/7.”

 Jamie Beresford


Mr. Beresford stresses, “it’s really important that you have that log in from a compliance perspective and from a due diligence perspective” as a reference to an example where a firm’s client was hacked.

Tracking the list of people who had access proved to be a very good way of getting to the cause and, at the same time, identifying the party responsible for the incident.

Practice Protect integration

At The Outsourced Accountant, this single sign-on system is implemented along with:

  • No access to flash drives or any external drives, photocopy machines, among others, to prevent unauthorised copying of data. Several levels of approval from immediate superior to team leader to client are enforced before access is granted.
  • Certain sites are prohibited
  • Office premises are accessible only via an encrypted card
  • Building access only via a thumbprint security


Jamie Beresford and his team at Practice Protect work to provide the safest environment for global businesses particularly those outsourcing into the Philippines. Learn more about cloud security and reach out to Jamie Beresford here.

If you are having capacity restraints, or looking to grow your firm, or just want to know what is possible with outsourcing, we are here to help.


Check the two other blog series of this webinar:

  • Latest Data Shows A Big Increase In Accounting Firms Engaging In Outsourcing
  • CEO Shares Insights On Handling Top Concerns With Outsourcing

#ToaKidsAtWork: TOA’s 3rd Anniversary and Christmas Party 2016

Christmas in the Philippines

The Philippines is known to have the longest —and most lavish— Christmas celebration in the world. As soon as ‘ber’ months kick in, you start to see a transition to a more festive mood that brings holiday cheer to everyone.

On the first day of September, to be exact, Christmas carols and Jose Mari Chan songs (Filipinos’ official voice of Christmas) can be heard through streets, stores and homes.  The Christmas ambience wanes down around January 6, the Feast of Epiphany or Three Kings.


Christmas in the Philippines

Photo Credit:


Being the largest Christian country in Asia, with more than 80% Catholics and 6% Christians, Christmas is considered as the most important holiday by Filipinos. Christmas in the Philippines is a mixture of native Filipino traditions and western culture. Filipinos have Christmas trees, Santa Claus and Christmas carol from western countries and they have their own version of leaving empty stockings and lighting Christmas lantern, called ‘parol’ in Tagalog. 

Imagine being in this festive state for almost four months? Nothing but pure joy!


Rockin’ The Christmas Party Theme: KidsAtWork

First, why KidsAtWork? Simply, to give us an excuse to be kids again! All kidding aside, this is to give our hard-working and dedicated staff a day to come together and enjoy the simple things in life.

The continued growth and success of The Outsourced Accountant would not be possible if not for everyone’s commitment to a group effort towards excellence. And, there’s no better way to appreciate these incredible people but to give them a celebration they truly deserve.


Go, Play and Party!

Quite excited for Christmas, we had an early feel of the holiday season as we celebrate our 3rd Anniversary and annual company Christmas party on Friday, December 2nd at Royce Hotel in Clark, Pampanga. With our theme #TOAKidsAtWork, everybody went all out with their costumes as superheroes, cartoon characters, or simply as kids.


Christmas Party 2016

For more photos, visit our photo gallery.

Party Highlight: TOA Star Search

Our accountants are not only skilled but also talented!

This year, The Outsourced Accountant launched the highlight of the celebration —the TOA Start Search. Open to all team members, six participating groups joined the competition and they were the IFP Team, Il Divo And La Diva, My Cloud Myx, Collaborate One, 20k, and Music Trio.

While all participants received hot prizes, this year’s champion, the hip-hop group named 20K, received P20,000 (did their name predict their prize?!) Music Trio got the second place and received P15,000, while IFP Team got the third place and P10,000 cash prize.


TOA Star Search Participants

For more photos, visit our photo gallery.

Raffle Prizes and the Best in Christmas Party Costume

So who looked the best that night? The winners for the best in costume were five male and five female hailed as Best Dressed of the Night and received P1,500 each.

The winners for the female category were: Rachiel Masbang, Aileen Bungay, Trixie Cajucom, Veronica Villas and Reynamar Cabalu; and for the male category: Edwin Garcia, Lawrence Guiao, Salvador Nino Velasco III, Jayson Vital, and Anthony de Rama.

Cash prizes were also raffled off during the event. There were 15 lucky winners of P1,000, ten winners of P2,000, five winners of P5,000 and three grand prize winners of iPad Mini (namely Gelo Tuazon, France Tongol and Aileen Bungay).


Best in Christmas Party Costume

For more photos, visit our photo gallery.


The night was capped with groovy beats, bright lights, and everybody dancing!


Don’t forget to watch the party’s highlight video above!


See more photos from this party! Visit our photo gallery.

Balut Challenge: Aussie Team Tries Balut for the First Time!

It’s always a treat when cultures come together: great possibilities, for learning, for camaraderie and growing our great culture with amazing people. What’s even better is when you have cool co-workers, not to mention the leadership team, who’s got all smiles and guts (kept intact) in braving this (in)famous balut challenge.

Make sure you don’t miss our Balut Challenge Video below!

Let’s see how these really good looking, worldly, smart men from the TOA Leadership Team fare. But first, some background.

What is balut, balut pronunciation, and other fun facts

Every country has a culinary specialty that raises the eyebrow of people from other countries. If Australia has Vegemite, the Philippines has its own delicacy to offer which is often regarded as an exotic food by Filipinos   a three week old fertilised chicken or duck egg called ‘balut’ (pronounced as “bah-loot”).

While it looks like a regular hard boiled egg from the outside, there’s more to this seemingly innocent looking delicacy than meets the eye. The reason, perhaps, why some people in western countries find it strange, terrifying or even disgusting to eat.

Balut and the BPO culture

For Australians, eating balut is not something to look forward to. There are those who will downright say no, or those who will try  and throw up (great effort though), or those who can’t even begin to comprehend why the need to eat such, and finally, those who swear “it tastes like chicken!”

Some might say that this is just Filipinos getting back at Aussies making them eat that equally questionable Vegemite. There’s some truth to that. But in any case, from any perspective, it’s all good. Incredible fun and banter that will go down in the books (and something to tell the grandkids in the future) all in the name of culture appreciation and camaraderie.

Balut and its role in Filipino culture

A popular Filipino street food sold along the stalls of a night market, balut is commonly eaten as a high-protein snack. It is famous in the Philippines and in neighboring countries such as Laos, Thailand, Vietnam and Cambodia.

In the Philippines, they buy balut to eat on a long jeepney journey, after dinner or at midnight. But, people with high cholesterol level should be careful because this egg is a cholesterol bomb. Eating too much (ideally, it should only be one balut per day) can make you feel dizzy. It is even worse if combined with alcohol.

Eating balut is still deeply anchored in Filipino culture. However, less and less young urbanites are loving it because of the country’s rapidly modernising palate. In an attempt to preserve this culture, some schools in the Philippines introduce balut to young students during science experiment class. After studying the anatomy of birds, the students are encouraged to eat the egg afterwards or else, they’ll get a low score.

Parts of the balut: See what’s inside 

Depending on the incubation time (18-21 days) and the way the embryo developed, you’ll find several types of balut which has their own specific name.

The balut has three main parts: a white part, a yellow part and a nicely developed embryo. Yes. A really developed embryo with a head, two big eyes, a nice little beak, dark feathers and vitelline duct (or known as umbilical cord) all covered with veins and blood vessels.

Balut Nutrition Facts

Balut may not sound appealing to those who haven’t grown up with it, but it does make a nutritious snack. It is believed to have high protein content, calcium and iron. Per 1 serving of balut, there are 181 calories and has the following calorie breakdown:

  • Fat: 10g or 60%
  • Protein: 14g or 37%
  • Carbohydrate: 1g or 3%

balut nutrition facts


How to cook balut

Unlike regular eggs, balut eggs do not undergo the same food inspection and grading that regular eggs undergo.  Balut eggs can be purchased cooked or uncooked. And similar to preparation of hard-boiled eggs, balut are boiled for 20 to 30 minutes before eating. This will kill the bacteria that might grow during incubation period.

how to cook balut

More balut facts: Can balut be eaten raw? What does balut taste like? 

Balut is more commonly eaten cooked in various parts of Southeast Asia. There are some parts of the region that eat this raw, but this is very rare. Cooked is preferred as this tastes so much better and this prevents consumers of acquiring microorganisms that cause diseases. Balut can be boiled, fried, or included as another ingredient in adobo, a famous local dish.

When it comes to taste, as palate preferences vary from person to person, the most common review of balut’s taste is that of … you guessed it — chicken! The broth is said to bring out this flavour. In different cultures, different seasonings such as salt and pepper, vinegar, and chili are added to enhance the flavour.

How to eat balut

There’s a lot of ways to eat balut. But for those who haven’t tried it yet, here’s a quick and easy step on how to eat balut to save you from all the mess.


Step 1: Cracking the Egg

Look for the hollow part of the egg and crack it gently using a spoon or a fork, or any table near you.

Step 2: Be careful when you crack

Make sure NOT to crack all the way through. Just make a small hole at the top.

Step 3: Drink the broth

Put salt and drink the broth from the hole (you’ll taste something soup-like).

Step 4: Peel the rest of the shell

Peel the rest of the egg and eat the yolk with salt or vinegar.

Step 5: Save the best for last: eat the embryo

Now comes the tricky part: eating the feathery, wrinkled duck fetus. Pick the duck embryo out from the egg, sprinkle some salt or vinegar and chew it.

Step 6: Leave the white part

The white part is quite rubbery, so no need to eat it.

Balut vs Aussie Team

Now it’s time to have a look at the lighter side of Filipino food, or in this case, how amusing it could be to watch our Aussie team tries balut for the very first time.

All in the name of culture appreciation and camaraderie, four strong-willed men took the challenge namely Nick Sinclair (CEO), Ben Vickers (COO), Ross Dougall (CMO) and Cameron Wright (Relationship Manager).

Australians’ reaction to balut

Did they like it? Will they do it again? Let’s see what our participants have to say.

Nick Sinclair, CEO

Question 1: Did you have any hesitations before eating the balut? What were they?

“No hesitations from me. You only live once, why not try another country’s traditional food.”

Question 2: What does balut taste like?

It tastes like a boiled egg, with a few crunchy chewy bits.

Question 3: Would you do it again? If no, what would it take to make you eat this again?

“Yes without a doubt.”

Question 4: Any other thoughts?

When you’re in the Philippines, make certain this is one of your cultural experiences. And to make it easier to eat, sprinkle salt on it as well as vinegar.”

Ben Vickers, COO

Question 1: Did you have any hesitations before eating the balut? What were they?

Yes, I didn’t want to consume an infant bird.

Question 2: What does balut taste like?

An infant egg.

Question 3: Would you do it again? If no, what would it take to make you eat this again?

No I wouldn’t. It would take a lot.

Question 4: Any other thoughts?

I recommend this to anyone who doesn’t enjoy food or is open to exploring cultures. I’d try anything once.

Ross Dougall, CMO

Question 1: Did you have any hesitations before eating the balut? What were they?

None whatsoever. Until I started to get scared. Something about not having tried the stage in between a boiled egg and chicken before.

Question 2: What does balut taste like?

Salty, vinegary and like a big ol’ egg yolk.

Question 3: Would you do it again? If no, what would it take to make you eat this again?

Absolutely, it’s fun!

Question 4: Any other thoughts?

It’s just great to be able to have the opportunity to share and understand such a great culture better, if it involves food then that’s always a bonus! Give it a go!

Cameron Wright, Relationship Manager

Question 1: Did you have any hesitations before eating the balut? What were they?

Yes because it looked rotten.”

Question 2: What does balut taste like?

Juicy warmish mush.

Question 3: Would you do it again? If no, what would it take to make you eat this again?

No never.  I would have to be tricked into eating again.

Question 4: Any other thoughts?

I don’t want to see that video again (haha).

Culture is something that we highly value at The Outsourced Accountant — to appreciate it, to share, and to celebrate. And this is just one of the many things that we are proud of. Learn more about us here.

3 Helpful Tips for Busy Accountants … like You! (Part 1)

The industry of accounting is going through a massive change.

Accountants and technologists agreed that technological change coming from cloud technology, machine learning and AI is the biggest challenge currently facing the accounting profession.

This may seem obvious to some people, but not to others.

So, to help you survive and keep pace with the evolving industry, it will help to first highlight some of the changes taking place in the industry. And, learn how to overcome the greatest challenge facing accountants today and explore the new opportunities for your business growth and advancement.

Are you facing the same accounting challenge? This first helpful tip for busy accountants like you will help you grow your practice.

Watch the video above or see the infographic below with the same information.

To know more about outsourcing, call us at 1300 896 522/0800 452 853 and download our e-book.

3 Helpful Tips for Busy Accountants … like You! (Part 2)

Some people may appear to have superhuman abilities to get more work done in a day than most of us could. But, for busy accountants like you, there’s still a way for you to get on top of your schedule and get more work done by outsourcing the tasks to people who have the skills and tools to do it right.

You only need to learn which tasks will bring value if outsource and which tasks will bring more value if done internally.

If you still can’t decide what’s best for your business, then you may want to check out some of the tasks you can outsource and the tasks you should keep in-house. This way, you know you’re on the right track to being more efficient, productive, and profitable.

Learn more about outsourcing accounting with this second helpful tip. Watch the video above or see the infographic below with the same information.



Read more of the other tips: 

Tip No. 1:    Outsourcing: The Next Business Superhero

Tip No. 3:    The Pros and Cons of Outsourcing: What Do You Need to Know?

To know more about outsourcing, call us at 1300 896 522/0800 452 853 and download our e-book.

3 Helpful Tips for Busy Accountants … like You! (Part 3)

Outsourcing has long been seen as a possible business solution and a reserved strategy for big businesses.

With the advancement of technology, it has become a more accessible tool for small business owners to take advantage of. But, the decision to outsource is not something you should enter into lightly.

There are many things to love about outsourcing various business functions, but there are also some negative aspects that needs to be considered.

If you fully understand how outsourcing works, you will be amazed on how it can turn your business and make a powerful impact on your growth, productivity, and bottom line.

To best analyse the opportunities presented by outsourcing, it is important to reflect upon its pros and cons. Watch the video above or see the infographic below with the same information.



Read more of the other tips: 

Tip No. 1:     Outsourcing: The Next Business Superhero

Tip No. 2:     In-house vs. Outsource: Learn What’s Best for Your Business

To know more about outsourcing, call us at 1300 896 522/0800 452 853 and download our e-book.

EY Opens GDN Centre in the Philippines

Big Four accounting firm Ernst & Young (EY) expands its global presence as it opens its latest Global Delivery Network or GDN centre in the Philippines. The GDN plays an important role in EY’s globalization strategy by leveraging diverse talent capabilities and developing new competencies across the globe to strengthen its commitment to deliver quality … Read more

“Our Success Story Is Far From Over” – PH President on IT-BPM Industry

Philippine President Benigno Aquino III had nothing but praises for the Information Technology and Business Process Management (IT-BPM) Industry as he delivered his message before industry thought leaders and global players in the recently concluded 7th Annual International IT-BPM Summit held on 5-6 October at the Marriot Hotel, Manila. President Aquino commended the industry for contributing to … Read more