But is it right for you and your firm?
And if so, what’s the best way to explore further and find out more?
Once you book a time, you’ll connect on the phone with one of our Global Team Specialists, usually for around 15 or 20 minutes to start with.
After this initial call, if we agree your firm may be a good fit and if you’d like to find out more, our team will develop a Free Outsourcing Strategy & Plan for you to consider.
There is no cost and no obligation to this call, but the upside potential is tremendous.
TOA has given me more resources within my admin team at the office. The offshore team does not get interrupted the same as the receptionist does back in the office or the same as the other administration person. They don’t get the same phone calls from clients. They don’t get the same interruptions as interactions are done via email or via Skype.
TOA gives you more time and more resources to do the things that you actually want to do. You can then get TOA to do the things that you don’t necessarily want to do.
We’re very focused on helping our clients grow and improve their business. A lot of what we do is bookkeeping. We believe that if we control the data, we control the client. So if you can get your bookkeeping right, everything that flows on from there becomes simple. We needed to be able to scale up that part of our business. We haven’t been able to find the people that we need over in Australia, and we were able to find them here in the Philippines. So it’s been a great experience.
The role that our offshore team play will become an integral part of the business moving forward. Our business in Australia has gone through a phenomenal period of growth over the last 18 months. We’ve probably doubled in size. The team that we’ve put in TOA has allowed us to do that. As we bring on more and more clients, we’ll put more and more people on, and I expect that our existing team will be able to train them up.
I’ve been struggling with capacity within my own team. I was looking for an efficient way to enhance the service that our clients were receiving. I was looking for a way to work as efficiently and effectively as possible.
Having our team here in the Philippines means that work is no longer getting stopped by me. It just flows out; it gets done.
Now I’m spending more time doing what I do best, talking to people and winning businesses. Plus, it’s giving me some time back to spend with my family.
Our office is pretty much at capacity now and it was difficult trying to find accountants to come to the suburbs. I looked at a few options before choosing TOA. I liked that they specialized in accounting.
The recruitment team is really accommodating and very, very accessible. We’ve expanded our practice rapidly over the last three years. I now have eight staff in Australia and I have three staff in the Philippines. I’ve had rapid growth of clients and I wouldn’t have been able to achieve that without TOA.
We started with one team member with TOA. We were so impressed with her that when we were looking to expand our team, we came back. The fact that the team is looked after so well is very important to me and the rest of my team.
We’re able to give the clients what they want. They want things done in a timely fashion and done right. Offshoring gave us the capacity, it allowed us to do the extra things for our clients. It allows us to move away from a compliance model to a value-added advisory model.
TOA has given us, the business owners, more freedom. TOA is crucial in helping us build a better business and a better life.
We heard about TOA through my bookkeeping networks and decided to see if we could start a team in the Philippines. Now we have three team members here. It enabled us to grow. We were able to take an extra 20 clients because we knew we had the staff here in the Philippines that could help us through.
We’re not as young as we used to be. So it’s great to be able to have more time for ourselves. Our aim for our team is to grow and to be able to help manage the business for us. We’ve been away from the office all week and everything’s still running perfectly.
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