For close to 12 years, Nick Sinclair, Chairman of The Outsourced Accountant, struggled in trying to run his accounting, bookkeeping, and financial planning firm. Hours were spent each day replying to emails, taking calls, managing calendars, and other admin tasks. They were slowly losing revenue because of the cumulative effect of them doing non-core tasks each day. With little to no time focus on revenue-generating tasks, workload piled up, and Nick and his team struggled to keep up. But Nick implemented the right tools and strategies and got his team out of the weeds. Here is our Chairman’s key insights on productivity and people strategy.
To gain the time you need to grow your firm, you need the capacity to do all the work that needs to be done. Debra Houghton of Gilligan Sheppard out of New Zealand has seen first-hand how building a high-performing offshore team can empower their local team with the time for firm growth.
Cloud security for accounting firms is one critical factor that is holding back firm owners and partners from building dedicated offshore teams. With growing market awareness around cyber security from the Mandatory Breach Reporting legislation coming into effect in February 2018 and the increased media attention from recent high-profile breaches, cautiousness is at an all-time high.
“Isn’t That IT Issue?”
The fear is real according to Jamie Beresford, CEO of Practice Protect, leading provider of the most advanced cloud security services to accounting firms the world over. But when his team does security consultations, one of the most common statements they hear from accountants is, “isn’t that an IT issue?” Jamie says that this is a plausible assumption in the traditional sense of “IT”, but they need to fully understand that there are two different technologies in play here.
With our Ignite 2018 Roadshow in the history books, Nick Sinclair, Chairman of The Outsourced Accountant, held a webinar which discussed the key strategies taken up during the events that can help accountants, bookkeepers, accounting firm owners and partners build thriving businesses. The webinar revolved around how you can futureproof your workforce to ensure that you achieve sustainable growth. Here are snippets of what was discussed:
Care Accounting has come a long way in its offshoring journey with The Outsourced Accountant. Thanks to an incredibly hard-working staff, Bernie Gore has seen her firm experience pretty rapid expansion in the last three years. From working out of her bedroom, Bernie now has teams both in Australia and the Philippines, is about to introduce a bookkeeping arm, and a growing staff both here and Australia.
“They’re fantastic. They’re really good, accommodating, and delightful. They’re welcoming and really look after me.”